Backorders

We have taken a catalogue approach to our website making available many more products than we are able to physically hold in our retail store. If you are interested in a product that is listed as Backorder please contact us to find out when we are likely to be placing our next order with the supplier of that product. 

You can order a product listed as Backorder in the same way that you order any other product - simply add to cart. It is always better to place Backorder products in a separate order.

Please note that if you place products listed as Backorder along with in stock products in the same order we will need to hold your order until all of the Backorder products arrive in store as only one lot of postage has been paid for the entire order. In such cases, after we have picked your order we will email you to advise of the estimated time of arrival of your Backorder items. Should you wish us to split your order and have the in stock items sent straight away you will need to pay post for your Backorder items when they arrive or have them shipped with your next order. Please note that we cannot hold a Backorder item for more than six months, from the date that it arives in store, awaiting placement of another order that the Backorder can be shipped with.

Please note that we will contact you by email once your backorder arrives in store. Please ensure that our emails are not being sent to your junk folder.